Booking and Before your appointment

• We believe in honesty, so please spill the beans about the services you need and the overall condition of your property. No need to sweep anything under the rug (unless you want us to clean it).

• Make sure our cleaning team can actually reach your home. If you're not there when they arrive, please disable the security alarm and arrange a key for easy access. We're not burglars, we promise!

• Clear the way for a turbo-charged clean by tidying up toys, clothes, and knickknacks. The more you declutter, the deeper we can delve into making your home shine. It's a win-win!

• And remember, if you've got pets that could pose a danger to our fearless cleaners, please secure them. We don't want a game of cat-and-mop, or dog-and-broom.

During and After your appointment

• Here at The Clean Club, we have some rules: no smoking, no eating in your home or surrounding property. We'll save the smoky flavors and crumbs for our own domain.

• We have a zero-tolerance policy for drugs and alcohol. Our cleaners like to stay sharp and sober, ensuring a spotless job every time. They're high on cleanliness, not on substances.

• To keep everyone in the loop and maintain peace of mind, we'll snap some pics before and after your session. Think of it as a cleaning photoshoot, with your home as the superstar. We'll email you those glamour shots along with your invoice on the same day.

• Speaking of invoices, we're not into playing hide-and-seek when it comes to payment. Your invoice is due within 24 hours of our cleaning magic. Let's settle up quickly so we can keep the sparkles flowing.

At The Clean Club, we take cleaning seriously, but we like to sprinkle it with a dash of wit and charm. So sit back, relax, and let our team turn your home into a shining oasis.